Coinbase app is ‘broken’ for UX, admits CEO Brian Armstrong

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Coinbase CEO Brian Armstrong says the rise of on-chain actions on its new layer-2 community Base has uncovered how “damaged” the Coinbase app is for person expertise, and has pledged to enhance it. 

In an X (Twitter) publish on Aug. 13, Armstrong mentioned a lot of ache factors have surfaced throughout “Onchain Summer time” — a multi-week competition of product launches, model activations, and non-fungible token reveals on Base that started on Aug. 9 and runs till Aug. 31.

Armstrong mentioned the occasion has proven the weak point of the Coinbase app’s person expertise for non-fungible tokens, decentralized apps, and layer 2s.

The CEO urged customers of X to ship suggestions in response to the thread, in a bid to prioritize crucial queries, including that the following two weeks will see fast updates on the largest ache factors.

Essentially the most-liked response on the time of publication was a request from Friendtech developer Racer, who requested a quick settlement bank card on-ramp to Coinbase that didn’t require customers to make a separate account.

Following this was a request to repair an ongoing bug that induced points when connecting Coinbases’ cell pockets to Google Chrome, with Armstrong noting that the bug had been extra persistent than anticipated.

Associated: Coinbase layer-2 community Base hits 136,000 every day energetic customers

UX has lengthy been a ache level for the crypto trade. In an interview with Cointelegraph, nameless Web3 UI/UX designer, 0xDesigner blamed a lot of the difficulty on the owner-centric and irreversible nature of blockchain-based functions.

Regardless of app design being sophisticated by the usually convoluted nature of blockchain tech, XGo content material supervisor Kirthana Devaser says a continued concentrate on glossy UI and making blockchain “invisible” in on a regular basis person interactions will assist drive the following wave of mass adoption.

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